Business Analyst

WISI America - Pitt Meadows, BC
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Full-time Position

At WISI, we have spent almost 100 years focused on implementing the most innovative and reliable technology solutions.

We are looking for a Business Analyst to work with users of our award-winning carrier-grade IP video products. Our customers deliver IPTV, cable and multi-screen television services.

We offer a competitive salary and benefits package and have some awesome perks in our beautiful office space. The company is located in Pitt Meadows, BC a suburb of Metro Vancouver. We are in a gorgeous location near walking and biking trails, away from the hustle and bustle of the city.

We have been certified as a Great Place to work after a thorough and independent analysis conducted by Great Place to Work Institute Canada.

About the role:

We are currently undergoing RFP for an ERP project. The Business Analyst will be integral to process and workflow mapping in all departments of the organization to help us get into ERP from our existing manual processes. He/she will understand our business rules and needs and be able to map those to system processes and provide the appropriate training and guidance. As a leader in the ERP project, the Business Analyst will manage the project and ensure that it is successful. Applying his/her cross-functional skill set, this role is an expert in ERP and other business applications.

The Business Analyst must also work with other internally developed systems, such as our specialized Inca Production Database, to integrate them with the ERP project. Existing systems and workflows must be unified into this single improved working process, and deliver tangible efficiency gains. The Business Analyst should expect to provide expertise and guidance for integration and/or implementation of new applications to support the business. He/she must be the organization’s expert in adoption and use of applications to improve all our processes. 

This role will own the continuous growth and improvement of business applications and is expected to take initiative and ownership to deliver these improvements.

This role is the owner of our business system data and will also have experience in business analytics to support growth of all areas of the business. He/she will also build requirements to help facilitate business analysis by working collaboratively with all departments, and then deliver functional reports and dashboards for valuable insights and decision making.

Required Skills:

  • Experience building requirements and developing reports for business analysis requirements
  • Customer service and support experience
  • ERP and continuous improvement experience
  • Demonstratable cross-functional project experience – experience in delivering technology projects that address business needs
  • Comfort working at all levels of technical needs and getting hands-on


  • A background in project management
  • MRP experience
  • Quickbooks experience
  • Agile software development and management

Competency in tools:

  • Crystal Reports, Tableau, SSRS or similar report building tools
  • Microsoft Office including Word, Excel, and PowerPoint
  • Google Suite
  • SQL Server: T-SQL query writing and data warehousing

What’s in it for you:

  • A chance to work on cutting edge technology, with global customers, in a hot industry
  • Career growth opportunities with a fast-growing company
  • Competitive salary and excellent medical benefits
  • Fun and supportive teammates

Interested in Joining the Team?

Send us your resume to

Working at Inca:

WISI America is proud to announce that we have been certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

Perks of the Job

Competitive Salary

The work each person does is important. As such, we pride ourselves on offering competitive salaries to all our employees.

Health & Dental

Staying healthy is an important part of life. We offer generous extended benefits so that you can make sure to keep in tip-top shape.

Work/Life Balance

Friends and family are important. At Inca, we’ve created a culture with a flexible work/life balance to best accommodate everybody’s busy schedules.

Paid Vacation

We are firm believers in taking time to recharge. Vacation is an important part of work/life balance and we encourage all our employees to take all their “me time.”

Team Outings

The team at WISI is committed to developing and nurturing a great workplace culture. We make sure to take the time to set work aside and participate in fun team building events.

Close to Home

Our office is situated riverside in Pitt Meadows. Whether you’re coming from a local neighboring suburb or traveling against traffic from Vancouver, it’s sure to make your work commute a lot more relaxing!


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