Tips & Tricks Video Series

‘How to Assign a Static IP Using the Serial Boot Menu’

Assign a Static IP for Inca Products

In this video, we will cover how to assign a static IP address using the serial boot menu for the following Inca product lines.
The Inca 1100, 1200, 3800, 4400 and 5400 series products can all be configured using these instructions.


In this video we will cover how to assign a static IP address using the serial boot menu for the following Inca product lines.
The 1100, 1200, 3800, 4400 and 5400 series chassis can all be configured using these instructions.

For this, you will need an Inca chassis, a serial console cable, and a PC or laptop. An RJ-45 to nine pin DB-9 serial console cable is included in the accessory box of your Inca product. A terminal emulator, such as PuTTY, should be installed on the PC or laptop.

The layout of the Inca Networks boot menu relies on specific control codes for terminal emulation. PuTTY is a suitable terminal emulator and is available for free. The use of other terminal emulators may result in unexpected behavior. In this video we’re using PuTTY.

Connect the serial cable to the port on the front panel labeled Serial Console and connect the DB-9 or USB adapter to the PC or laptop. Once connected[SS1] start PuTTY. The console serial port settings are labeled on the front panel of most of the products and are as follows:

Baud: 115200
Parity: none
Data Bits: 8
Stop Bits: 1
Flow Control: none

You may need to research which COM port your DB-9 or USB connector the laptop/PC is using to configure in PuTTY; you can also start from COM1 and continue up until you find the correct COM port number. You can test for a good connection by hitting the enter key and observing the login prompt.

The power button is located at the rear of the chassis. Press this to power up the unit.

Access the boot menu by interrupting the boot process shortly after the unit is powered up. During power up, the console will first display a BIOS splash screen for a few seconds, then a menu with three choices will be displayed. This section will appear with a blue background. Pressing the keyboard down arrow while this menu is displayed will halt the boot process. Use the arrow keys to select “Initial setup using a serial cable” then press Enter.

If the boot process continues before the arrow key is pressed, or if a console login prompt appears, power the unit down [SS2] by holding the power button. Once the unit is confirmed off, press the power button and try again.

Select the Use a static network address option from the Boot Menu. The management port configuration page will display. Populate the following fields respectively:

IP address:
This field defines the static IP address of the management network interface.

Network Mask:
The Network Mask defines the range of IP addresses that will be considered part of the internal network.

The Gateway defines which network router will be used when an IP address outside the subnet defined by the network mask is requested. Although this field is optional, Inca recommends configuring a gateway, if present in the network, to avoid connection issues with timeservers if Inca support requests SSH access to the unit through a port forward… or in the event VPN access is required.

DNS Server:
This field defines the DNS server used to resolve domain names and is used to access the default NTP server.

Once you have the appropriate values set… select OK by pressing Enter to return to the boot Main Menu.

Select “Save the settings and exit” to save configuration changes made. After saving the settings the boot process will resume using the new settings.

When the boot process completes the newly assigned management interface IP address will now be displayed on the unit’s LCD panel.

Apart from the boot menu functions, all configuration is performed using the product’s web-based user interface.[CV3]

Thank you for watching. We hope this video was helpful in assigning a static IP address to an Inca chassis using the serial boot menu. For any further questions, please feel free to visit or give us a call. We’re here to help.